Support Services
Reliable, ready support
Keeping your IT smooth, and your business soaring.
Support when you need it, whenever you need it
In a world where technology is the backbone of business, seamless IT support is crucial.
At Aerie, our Support Services provide more than just technical assistance—
we offer a strategic partnership to ensure your business thrives.
Explore how our reliable and expert solutions can transform your IT infrastructure and drive your success.
"We went through several providers before finding Aerie, and we wish we had found them earlier. Their Managed Cloud Services Support is top-notch, and their team of experts has taken the time to understand our business needs and tailor their services accordingly. They are proactive in addressing any potential issues and have minimized downtime to almost zero. Thank you for the exceptional service!"
Managed Cloud Services
Our Managed Cloud Services Support optimizes and secures your cloud infrastructure, aligning it with your business goals. We handle routine maintenance and strategic upgrades so you can focus on what you do best.
Key Features:
- Monitoring & Management: Prevent issues with continuous oversight.
- Security & Compliance: Implement robust measures to safeguard data.
- Performance Optimization: Regular assessments for optimal cloud performance.
- Cost Management: Maximize value and minimize costs with efficient resource management.
AerieAssist
Comprehensive IT Assistance
AerieAssist IT Support offers a full spectrum of IT services tailored to meet the specific needs of your business. Whether you need immediate troubleshooting or long-term strategic IT planning, our dedicated team is here to help.
Key Features:
- 24/7 Help Desk Support: Prompt resolution of technical issues via phone, email, or chat.
- Remote & On-Site Support: Flexible support options to address your needs wherever you are.
- Proactive Maintenance: Regular system checks and updates to prevent downtime and enhance performance.
- IT Strategy & Planning: Expert guidance to align your IT infrastructure with your business goals.
Hourly Support
Flexible, On-Demand Expertise
For businesses that require occasional IT assistance without the commitment of a full-time contract, our Hourly Support service is the perfect solution. Pay only for the time and expertise you need, when you need it.
Key Features:
- Ad-Hoc Troubleshooting: Quick and efficient resolution of unexpected IT issues.
- Project-Based Support: Skilled assistance for specific projects or temporary needs.
- Scalable Solutions: Easily adjust the level of support based on your current requirements.
- Expert Consultants: Access to certified professionals with diverse IT expertise.
