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healthcare

Transforming Connectivity Through Digital Innovation

Our Work for NorthShore Health Center

PLATFORM
INDUSTRY
OUTCOME
  • An easy-to-use, mobile friendly SharePoint solution

About NorthShore Health Centers

NorthShore Health Centers, a non-profit dedicated to delivering quality and affordable healthcare across Indiana, operates 20 locations offering comprehensive medical services, including dental, vision, chiropractic, mental health, and medication assistance.

To support their mission, NorthShore aimed to modernize their Intranet Site, enlisting Aerie to facilitate seamless company growth and enhance internal communication.

Northshore Health Center

 

The Challenge

NorthShore Health Centers faced significant hurdles with their outdated Hub Intranet. The existing design resulted in a cumbersome user experience, inefficient navigation, and an absence of a unified communication platform. Given the importance of effective communication and collaboration across 20 locations, these issues impeded organizational success. The primary objectives were to boost team collaboration, streamline document management, and elevate employee engagement. 

The Solution

Aerie thought to implement their Accelerated Intranet. They conducted a series of workshops to identify the essential content and design elements that aligned with NorthShore's goals and brand identity. By integrating a blend of standard Out-of-the-Box web parts and custom Aerie web parts, an enhanced and accelerated Intranet was crafted to meet the diverse needs of NorthShore's departments. The result was a sophisticated central hub with an intuitive user interface and improved user experience.

The revamped site empowers employees to effortlessly access information, collaborate on documents, share ideas, and engage with colleagues across various departments and locations. With features such as a People Directory, Knowledge Serach Center, and Shoutout App, NorthShore Health Centers are now more interconnected than ever.

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Key Features and Benefits

  • Enhanced User Interface: An intuitive design that simplifies navigation and boosts user engagement.
  • Improved Collaboration Tools: Features that facilitate document sharing and joint project efforts across locations.
  • Streamlined Communication: A unified platform for sharing news and updates, ensuring everyone is on the same page.
  • Centralized Knowledge Management: Easy access to important resources and information across the organization.

The Impact

Aerie's accelerated Intranet has streamlined NorthShore Health Centers, boosting cohesion and efficiency. This transformation enhances their capability to deliver exceptional healthcare services.

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