Trusted partners you can count on
AerieAssist stands at the forefront of delivering exceptional Level 1 & Level 2 technical assistance, tailored to meet the unique demands of a diverse range of clientele. With a team of certified experts and a commitment to round-the-clock service, AerieAssist ensures that your business remains operational and efficient, minimizing downtime and maximizing productivity.
Trust AerieAssist to handle your technical challenges, so you can focus on what matters most – growing your business.
24/7 Availability
Uninterrupted support through live phone, email, and chat, available at any time.
Expert Technical Team
Certified technicians skilled in managing a wide range of devices and platforms.
Comprehensive Assistance
Diagnostic support for hardware, operating systems, browsers, and mainstream productivity applications.
"AerieAssist Pro has transformed our technical support operations, making our team more efficient and responsive. The 24/7 availability has been a game-changer for us."
Getting Set Up
Getting started with AerieAssist is seamless and straightforward.
- Effortless Integration: We seamlessly integrate AerieAssist into your existing systems with minimal disruption.
- 24/7 Help: Gain round-the-clock access to support whenever you need it.
- Comprehensive Training: Learn how to submit and escalate tickets efficiently using AerieAssist.
- Maximize Efficiency: Empower your staff with self-help and effective resolution strategies.